Zainal Arifin Khalid
Managing Director
With over 36 years of diverse experience in both multinational and local corporations, Zainal Arifin Khalid is a distinguished professional in corporate strategy development and transformational leadership. His career has seen him in significant roles within global Fortune 500 companies across sectors such as education, fast-moving consumer goods, information technology, shared services and outsourcing, management consulting, and leadership development.
Zainal has made a substantial impact in the Asia Pacific fast-moving consumer goods sector, holding senior leadership and general management positions and contributing to global functional senior leadership teams. Notably, he pioneered the establishment of global shared services for a FTSE100 multinational company in Malaysia’s Multimedia Super Corridor during the mid-1990s.
Currently, Zainal is the Managing Director of NBO Leadership Sdn Bhd, a leadership transformation and talent development organisation under the NBOGroup umbrella. The company leverages innovative online assessments and diverse in-person activities to assess competencies, develop people and build talent pipelines, and align with corporate values.
Zainal’s expertise also includes facilitating corporate strategy development, nurturing talent, and driving value through information technology and digitalisation. His extensive experience in overseeing significant change initiatives at both global and local levels provides valuable insights into navigating diverse work cultures within Southeast Asia.
In addition to his role at NBO Leadership, Zainal serves as an independent non-executive director of GFM Services Berhad, a company listed on Bursa Malaysia. He is the Chairman of the Board of Directors, having previously chaired the Nomination and Remuneration Committee and served on the Audit and Risk Management Committee.
Zainal holds a Bachelor of Arts degree from California State University Chico, USA, and a Master of Science degree from the University of Kentucky, USA. As a skilled talent assessor and coach, he has guided candidates for senior leadership roles globally.
Zainal has made a substantial impact in the Asia Pacific fast-moving consumer goods sector, holding senior leadership and general management positions and contributing to global functional senior leadership teams. Notably, he pioneered the establishment of global shared services for a FTSE100 multinational company in Malaysia’s Multimedia Super Corridor during the mid-1990s.
Currently, Zainal is the Managing Director of NBO Leadership Sdn Bhd, a leadership transformation and talent development organisation under the NBOGroup umbrella. The company leverages innovative online assessments and diverse in-person activities to assess competencies, develop people and build talent pipelines, and align with corporate values.
Zainal’s expertise also includes facilitating corporate strategy development, nurturing talent, and driving value through information technology and digitalisation. His extensive experience in overseeing significant change initiatives at both global and local levels provides valuable insights into navigating diverse work cultures within Southeast Asia.
In addition to his role at NBO Leadership, Zainal serves as an independent non-executive director of GFM Services Berhad, a company listed on Bursa Malaysia. He is the Chairman of the Board of Directors, having previously chaired the Nomination and Remuneration Committee and served on the Audit and Risk Management Committee.
Zainal holds a Bachelor of Arts degree from California State University Chico, USA, and a Master of Science degree from the University of Kentucky, USA. As a skilled talent assessor and coach, he has guided candidates for senior leadership roles globally.
- Email:info@nboleadership.com
Kok Pooi Chen
Director, Consulting Practice
Kok Pooi Chen is a trained executive coach, program facilitator, assessment centre assessor, and HR consultant with over 25 years of experience in people management and development. Her career spans many different industries and leadership positions in HR.
Pooi Chen has both experience as an internal coach (in the organizations she worked in) and as an external coach. She has coached clients from executive to Senior Management level. Among some of the clients, she has coached are from organizations like EPF, LHDN, TM, G4S Safeguards, Baskin Robbins, SMIS Corporation Bhd, Bank Rakyat and YYC Group of Companies. Pooi Chen facilitates leadership and coaching programs, performance management, interpersonal skills, communication, interviewing skills and problem-solving skills programs. In her consulting roles, she has worked with clients on HR Transformation assignments, develop Blueprints for Change Management and Leadership Development, and Competency Development.
Pooi Chen has both experience as an internal coach (in the organizations she worked in) and as an external coach. She has coached clients from executive to Senior Management level. Among some of the clients, she has coached are from organizations like EPF, LHDN, TM, G4S Safeguards, Baskin Robbins, SMIS Corporation Bhd, Bank Rakyat and YYC Group of Companies. Pooi Chen facilitates leadership and coaching programs, performance management, interpersonal skills, communication, interviewing skills and problem-solving skills programs. In her consulting roles, she has worked with clients on HR Transformation assignments, develop Blueprints for Change Management and Leadership Development, and Competency Development.
Zahrah Zaid
Director, Consulting Services
Zahrah Zaid is a well-rounded HR professional who is hands-on, pragmatic and relate well with people at all levels and has over 30 years corporate experience leading strategic people agenda in various industries globally and across Asia Pacific region. These included Danone Group, Malaysia Airlines Bhd, Malaysian Tobacco Company Bhd and Sime Darby Berhad. She is passionate about people growth, leveraging on her extensive experience leading transformation journeys to generate breakthrough business performance and contribute to people growth.
Her career at Danone Group grew from a country to regional and global level in HR general management and strategic functional roles. Amongst her key achievements, she successfully led a newly created function as Transformation Director for key markets in Asia Pacific, Middle East and Turkey (€3.5 billion turnover). She facilitated the transformation agenda for the markets by defining the transformation programs and roadmap, acted as an expert to develop capabilities, generated people insights for performance management and decision making through technology. At Malaysia Airlines she was the Chief HR Officer and her key task was to put in place a cultural transformation journey to inspire and rejuvenate the 20,000+ employees in making MAS a great place to work, play and perform.
Zahrah holds an MBA and BSc from the University of Bridgeport, Connecticut, USA. She is also a Certified Professional Coach in Transformative Coaching, a GENOS Certified Emotional Intelligence Practitioner and an Insights Discovery (Profiling) Practitioner
Her career at Danone Group grew from a country to regional and global level in HR general management and strategic functional roles. Amongst her key achievements, she successfully led a newly created function as Transformation Director for key markets in Asia Pacific, Middle East and Turkey (€3.5 billion turnover). She facilitated the transformation agenda for the markets by defining the transformation programs and roadmap, acted as an expert to develop capabilities, generated people insights for performance management and decision making through technology. At Malaysia Airlines she was the Chief HR Officer and her key task was to put in place a cultural transformation journey to inspire and rejuvenate the 20,000+ employees in making MAS a great place to work, play and perform.
Zahrah holds an MBA and BSc from the University of Bridgeport, Connecticut, USA. She is also a Certified Professional Coach in Transformative Coaching, a GENOS Certified Emotional Intelligence Practitioner and an Insights Discovery (Profiling) Practitioner
Diyana Z Arifin
Head of PMO
Diyana Z Arifin has 12 years of experience and brings deep expertise in leadership development, culture transformation, and talent management, working with organizations across Malaysia, Singapore, Indonesia, Nepal and the wider region.
Diyana has partnered with clients across industries to design and deliver large-scale talent assessment centres, HR consulting, 360 feedback programs, leadership onboarding, and culture alignment initiatives. She has led projects involving senior leadership and high-potential managers, helping organizations build bench strength, drive cultural change, and achieve long-term business outcomes. She is deeply people-centric, ensuring that each engagement not only produces measurable results but also creates meaningful impact for leaders and employees.
Diyana has partnered with clients across industries to design and deliver large-scale talent assessment centres, HR consulting, 360 feedback programs, leadership onboarding, and culture alignment initiatives. She has led projects involving senior leadership and high-potential managers, helping organizations build bench strength, drive cultural change, and achieve long-term business outcomes. She is deeply people-centric, ensuring that each engagement not only produces measurable results but also creates meaningful impact for leaders and employees.
Nurul Azlina Mohamed
Head of Business Development
Nurul Azlina is a seasoned professional with over 20 years of experience spanning Talent Development, Succession Planning, Investor Relations, and Strategic Business Development. Her career includes significant leadership roles in Consulting and Project Management across biotechnology, human capital development, and corporate training industries. At NBO Leadership, she currently leads business development efforts, formulates strategic sales plans, and plays a key role in talent development initiatives. Her background demonstrates strong capability in managing multi-stakeholder projects, driving growth, and executing business strategies aligned with client needs.
Her earlier roles in organisations like Malaysian Biotechnology (now Bioeconomy) and Invest-in-Penang showcased her strengths in Entrepreneurship Development and Investment Promotion, where she successfully secured over millions in biotech investments and led international trade missions. With academic credentials in Chemical Engineering and a strong foundation in research, licensing, and risk management, Nurul brings a unique blend of technical knowledge and business acumen. She thrives in dynamic environments that challenge her abilities and offer opportunities for impactful contributions and growth.
Her earlier roles in organisations like Malaysian Biotechnology (now Bioeconomy) and Invest-in-Penang showcased her strengths in Entrepreneurship Development and Investment Promotion, where she successfully secured over millions in biotech investments and led international trade missions. With academic credentials in Chemical Engineering and a strong foundation in research, licensing, and risk management, Nurul brings a unique blend of technical knowledge and business acumen. She thrives in dynamic environments that challenge her abilities and offer opportunities for impactful contributions and growth.
Nur Amin Zawawi
Manager, Service Delivery
Nur Amin Zawawi is a detail-oriented and reliable administrative professional with over eight years of experience in data entry, documentation, and client support. Throughout his career, he has developed a strong track record in managing confidential data, organizing records, and streamlining administrative processes in fast-paced environments. Currently serving in a service delivery role at NBO Leadership Sdn Bhd, he is responsible for entering and maintaining client information, generating reports, and managing training documentation with high accuracy and efficiency. He is well-versed in Microsoft Office tool especially Excel, Word, and PowerPoint and has hands-on experience with digital file management, internal databases, and survey platforms such as SurveyMonkey and Insight360
Amin also brings a background in academic proofreading and urban planning, where he supported technical documentation and data-driven reporting tasks. Known for his organizational skills and attention to detail, Amin consistently delivers high-quality results while meeting deadlines and maintaining over 95% accuracy in data-related tasks. He holds a Bachelor’s degree in Urban and Regional Planning from the University of Malaya and has successfully supported over 50 projects through administrative and operational excellence. His strengths lie in his adaptability, commitment to continuous improvement, and ability to work independently or collaboratively within a team setting.
Amin also brings a background in academic proofreading and urban planning, where he supported technical documentation and data-driven reporting tasks. Known for his organizational skills and attention to detail, Amin consistently delivers high-quality results while meeting deadlines and maintaining over 95% accuracy in data-related tasks. He holds a Bachelor’s degree in Urban and Regional Planning from the University of Malaya and has successfully supported over 50 projects through administrative and operational excellence. His strengths lie in his adaptability, commitment to continuous improvement, and ability to work independently or collaboratively within a team setting.
Kim Lan Wong
NBOL Assessor
Kim Lan Wong is a seasoned HR practitioner with more than 20 years of hands-on experience with MNC’s. She has held HR leadership roles in Malaysia as well as within South East Asian countries. She worked alongside with CEO’s advising them on talent and organisation development and effectively managing change and people issues. She sat on the Executive Committees and played a vital role in setting the people agenda for the company.
Her HR experience spans fast moving consumer goods manufacturing and marketing, financial services and shared service center. Having worked in some ASEAN countries for years, she understands different cultures and different cultural behaviors at work of the different nationalities.
Kim has a strong core HR foundation where the other HR strategic initiatives underpin. She is a firm believer in people analytics, talent management, succession planning and employee engagement as these are the differentiators for people effectiveness.
As a HR practitioner, Kim has been trained in various profiling and assessment tools. She is proficient in using these tools to support talent development.
Her HR experience spans fast moving consumer goods manufacturing and marketing, financial services and shared service center. Having worked in some ASEAN countries for years, she understands different cultures and different cultural behaviors at work of the different nationalities.
Kim has a strong core HR foundation where the other HR strategic initiatives underpin. She is a firm believer in people analytics, talent management, succession planning and employee engagement as these are the differentiators for people effectiveness.
As a HR practitioner, Kim has been trained in various profiling and assessment tools. She is proficient in using these tools to support talent development.
S. Nithianandan
NBOL Assessor
With over three decades of global leadership and organisational development experience, S. Nithianandan (Nithi) empowers companies to build stronger leaders, cohesive teams, and performance-driven cultures. Having worked across five industries and held roles from frontline operations to boardroom advisory, he brings a rare ability to translate strategy into people-centred transformation.
In recent years, Nithi has led executive assessments to identify leadership bench strength and succession readiness, while his one-to-one executive coaching has accelerated growth for emerging and seasoned leaders alike. His work focuses on aligning strategy, structure, and culture—helping organisations achieve lasting results through clarity of purpose and engaged leadership.
A certified OD professional and coach, Nithi is recognised for his pragmatic, results-driven approach and his talent for developing leaders who drive measurable business impact. He has also been a featured speaker at regional human capital forums and an advisor on leadership excellence and transformation in both corporate and public-sector settings.
In recent years, Nithi has led executive assessments to identify leadership bench strength and succession readiness, while his one-to-one executive coaching has accelerated growth for emerging and seasoned leaders alike. His work focuses on aligning strategy, structure, and culture—helping organisations achieve lasting results through clarity of purpose and engaged leadership.
A certified OD professional and coach, Nithi is recognised for his pragmatic, results-driven approach and his talent for developing leaders who drive measurable business impact. He has also been a featured speaker at regional human capital forums and an advisor on leadership excellence and transformation in both corporate and public-sector settings.
Tengku Sri Indra
Executive Coach
Tengku Sri Indra Bin Tengku Ismail is a Certified Behavioural Consultant and has more than 40 years of experience in the corporate world and consulting practice. His career has spanned the airline industry, consumer and industrial products, and chemical industry in various regional HR positions and line operations. His biggest role is the Regional Director for Southern Asia, Monsanto Chemicals USA.
For almost 30 years, as a Certified Master Facilitator and Professional Coach, Tengku has coached senior-level executives and entrepreneurs across the Asia Pacific on leadership with an emphasis on commercial skills like Sales and Negotiation. In Malaysia, he was involved in the Khazanah Accelerated Development Project and Sime Darby Leadership Development Program for three years. Other clients Tengku has handled include MNCs such as Pfizer Indonesia, SABIC China, DuPont Singapore, Singapore Legal Service, Jeddah Municipality, Saudi Arabia, and Novovyzmes Biotechnology in the Middle East, India, China and Japan. In addition, Tengku was involved in various Leadership Development Programs for Brunei’s Ministry of Finance senior talent pool and acts as an advisor to the Brunei Investment Agency for their talent in Singapore, Malaysia, and Indonesia.
Tengku Indra graduated from the University of Singapore with a Bachelor of Arts Honours degree.
For almost 30 years, as a Certified Master Facilitator and Professional Coach, Tengku has coached senior-level executives and entrepreneurs across the Asia Pacific on leadership with an emphasis on commercial skills like Sales and Negotiation. In Malaysia, he was involved in the Khazanah Accelerated Development Project and Sime Darby Leadership Development Program for three years. Other clients Tengku has handled include MNCs such as Pfizer Indonesia, SABIC China, DuPont Singapore, Singapore Legal Service, Jeddah Municipality, Saudi Arabia, and Novovyzmes Biotechnology in the Middle East, India, China and Japan. In addition, Tengku was involved in various Leadership Development Programs for Brunei’s Ministry of Finance senior talent pool and acts as an advisor to the Brunei Investment Agency for their talent in Singapore, Malaysia, and Indonesia.
Tengku Indra graduated from the University of Singapore with a Bachelor of Arts Honours degree.
Mamunur Rahman
APSIS Director – IT & Digital Partner
Mamunur Rahman was a Global / Regional IT Director / CIO with 24 years of international experience gained in a FTSE100 multinational corporations which include Supply Chain, Manufacturing, Logistics and Fast Moving Consumer Goods Companies(FMCG).
He has experience in leading business-driven complex IT transformational programs, including setting up global technology shared services using off-shore and on-shore models.
Having taken on the role of ASEAN IT Director he is familiar with ASEAN countries (Malaysia, Vietnam, Indonesia, Cambodia) and associated IT Challenges like People, Cost, and Infrastructure.
Mamunur has deep experience in digitalization and development of agile-based Digital and Cloud-based CRM, ERP, eCommerce as well as B2B and B2C solutions.
Mamunur is a motivational leader with a proven ability to lead and develop high-performing global and regional teams, add value and deliver outstanding results aligned to both strategic and operational needs.
He has experience in leading business-driven complex IT transformational programs, including setting up global technology shared services using off-shore and on-shore models.
Having taken on the role of ASEAN IT Director he is familiar with ASEAN countries (Malaysia, Vietnam, Indonesia, Cambodia) and associated IT Challenges like People, Cost, and Infrastructure.
Mamunur has deep experience in digitalization and development of agile-based Digital and Cloud-based CRM, ERP, eCommerce as well as B2B and B2C solutions.
Mamunur is a motivational leader with a proven ability to lead and develop high-performing global and regional teams, add value and deliver outstanding results aligned to both strategic and operational needs.
Faizah Bazid
Professional Learning Facilitator
Faizah Bazid holds a Law degree from Brunel University, West London, United Kingdom. She has been a practicing lawyer immediately after she was called to the Bar in 1997 in the High Court of Malaya until to date. Her vast and extensive experience in handling litigation cases for almost 17 years has earned her the strength in advocacy skills not to mention managing and advising clients from different types of backgrounds. She is a Partner at Faizah Bazid & Partners. Faizah is a Certified Coach with International Coach Federation (ICF) and is an Exco member for ICF Malaysia Chapter. She is very active within the Coaching circle and also a passionate Coach and is now pursuing her accreditation.
Goh Kek Seng
Professional Learning Facilitator
Goh Kek Seng is a writer, public speaker, trainer, and academic consultant. He holds a first-class B.A. (Hons) in Humanities from USM, Penang (1975) and a M.S. (Education Management) from the University of Rochester, NY (1983). He did postgraduate research on computers-in-English Language teaching, advanced consultancy skills, and project management in the U.K. (1986, 1991).
He has more than 30 years of professional experience as a trainer in the corporate and public sectors and as a director and CEO in higher education and education management. His national and regional contributions include leadership roles in the World Bank Loans for human resource development in Malaysia and in the UNESCO-APEID training programs for university academics in the Asia‐Pacific countries.
He has more than 30 years of professional experience as a trainer in the corporate and public sectors and as a director and CEO in higher education and education management. His national and regional contributions include leadership roles in the World Bank Loans for human resource development in Malaysia and in the UNESCO-APEID training programs for university academics in the Asia‐Pacific countries.
Mohd Nadzrin Wahab
Professional Learning Facilitator
Mohd Nadzrin Wahab (BHSc Comm, IIUM) is a passionate communicator who helps people gain empathy to improve their professional relationships. He focuses on developing their leadership and professional potential in the workplace.
He has 20 years experience in learning and development, including 7 years as Project Delivery Lead at the Accenture Connected Learning Centre where he designed and delivered learning programs to employees from around the world.
He has delivered in Malaysia, Cambodia, Singapore, Australia, The Philippines, India, and the USA for clients such as BHP Billiton, Barclays Bank, Henkel, PETRONAS (and her subsidiaries), Talisman Energy, Celcom, IIUM, FELCRA, and KEMAS.
He has helped clients increase the clarity of their inter-departmental communication, develop visionary and strategic leadership, create targeted, impactful presentations, and improve team collaboration.
For his efforts in L&D, he was conferred the Global Training & Development Leadership Award by the 4th World Training & Development Congress in Mumbai, India in 2017.
He has 20 years experience in learning and development, including 7 years as Project Delivery Lead at the Accenture Connected Learning Centre where he designed and delivered learning programs to employees from around the world.
He has delivered in Malaysia, Cambodia, Singapore, Australia, The Philippines, India, and the USA for clients such as BHP Billiton, Barclays Bank, Henkel, PETRONAS (and her subsidiaries), Talisman Energy, Celcom, IIUM, FELCRA, and KEMAS.
He has helped clients increase the clarity of their inter-departmental communication, develop visionary and strategic leadership, create targeted, impactful presentations, and improve team collaboration.
For his efforts in L&D, he was conferred the Global Training & Development Leadership Award by the 4th World Training & Development Congress in Mumbai, India in 2017.
Ivan Chua
NBOL Assessor
Combined working experience of more than 30+ years with Rothmans of Pall Mall, British American Tobacco Malaysia, HP Malaysia and UMW Malaysia in various management roles covering Business & IT Audit, IT Management, IT Services, Programme & Project Management, Risk Management.
Managing complex projects whilst reducing development costs via the delivery of IT/digital solutions. Adept at establishing and maintaining professional/trusted relationships with Business stakeholders leveraging interpersonal communication skills. Programme Lead for Transformation to new Targeted Operating Model (TOM) and ERP system
British American Tobacco (Malaysia)
• Project Lead for the Pilot implementation of a new Global Targeted Operating Model (TOM) and global ERP template at BAT Malaysia.
• Quality Assessment Lead for the implementation of the global TOM and ERP template for Japan, Australia and Singapore
• Project Manager for the closure of BAT Malaysia’s manufacturing facility, including the sale of 13.8 hectares of Land, the transfer of manufacturing to other regional factories and relocation of the corporate office to a new location .
Head, Projects Management Office UMW (Malaysia)
• Establish a PMO Department and implementation of Project management priorities, methodologies and policies
• Key driver for the development of the ERP Strategy for UMW Malaysia and its subsidiaries.
Managing complex projects whilst reducing development costs via the delivery of IT/digital solutions. Adept at establishing and maintaining professional/trusted relationships with Business stakeholders leveraging interpersonal communication skills. Programme Lead for Transformation to new Targeted Operating Model (TOM) and ERP system
British American Tobacco (Malaysia)
• Project Lead for the Pilot implementation of a new Global Targeted Operating Model (TOM) and global ERP template at BAT Malaysia.
• Quality Assessment Lead for the implementation of the global TOM and ERP template for Japan, Australia and Singapore
• Project Manager for the closure of BAT Malaysia’s manufacturing facility, including the sale of 13.8 hectares of Land, the transfer of manufacturing to other regional factories and relocation of the corporate office to a new location .
Head, Projects Management Office UMW (Malaysia)
• Establish a PMO Department and implementation of Project management priorities, methodologies and policies
• Key driver for the development of the ERP Strategy for UMW Malaysia and its subsidiaries.
Nor Aminah Abdul Halim
NBOL Assessor
With over three decades of leadership experience across local, regional and global conglomerates, Nor Aminah is a dynamic business leader whose career spans multiple industries, from energy and fast-moving consumer goods (FMCG) to telecommunications.
A graduate of La Trobe University, Australia, she began her career with Tenaga Nasional Berhad (TNB), where she earned her SAP certification during the company’s major IT transformation – an experience that sparked her lifelong passion for enterprise technology and digital innovation.
She later joined British American Tobacco (BAT), where she played a pivotal role in establishing BAT’s Asia Pacific IT Shared Services and went on to lead the IT Division at BAT Indonesia, driving operational excellence and efficiency.
Building on her success, Nor Aminah transitioned into telecommunications, taking on senior leadership roles at Telekom Malaysia, Celcom, and Axiata Group. Throughout her tenure, she led transformative initiatives including the rollout of shared services, enterprise digital transformation programs, national implementation of Mobile Number Portability and the landmark introduction of Apple products in Malaysia.
A results driven and people centric leader, Nor Aminah is passionate about nurturing talent, empowering future leaders and driving digital transformation that creates meaningful, lasting impact for organizations and communities alike.
A graduate of La Trobe University, Australia, she began her career with Tenaga Nasional Berhad (TNB), where she earned her SAP certification during the company’s major IT transformation – an experience that sparked her lifelong passion for enterprise technology and digital innovation.
She later joined British American Tobacco (BAT), where she played a pivotal role in establishing BAT’s Asia Pacific IT Shared Services and went on to lead the IT Division at BAT Indonesia, driving operational excellence and efficiency.
Building on her success, Nor Aminah transitioned into telecommunications, taking on senior leadership roles at Telekom Malaysia, Celcom, and Axiata Group. Throughout her tenure, she led transformative initiatives including the rollout of shared services, enterprise digital transformation programs, national implementation of Mobile Number Portability and the landmark introduction of Apple products in Malaysia.
A results driven and people centric leader, Nor Aminah is passionate about nurturing talent, empowering future leaders and driving digital transformation that creates meaningful, lasting impact for organizations and communities alike.
Summit Saha
Consultant
Sumit Saha has over 10 years of experience driving organizational transformation at the intersection of strategy, operations, and people across Asia and the UK. He specializes in helping organizations adapt through business model innovation, organizational redesign, and leadership development—combining expertise in strategic workforce planning, behavioral economics, and data-driven decision-making.
Sumit has delivered quantifiable impact: 25% skill gap reduction coupled with 80% year-over-year growth in revenue-aligned KPIs, regional HR shared services design across nine markets, and 7% reduction in regrettable turnover through predictive analytics. At Boost Holdings, he partnered with C-suite leaders to implement agile operating models that improved engagement by 14 percentage points. At Axiata Group, he designed multi-market rewards frameworks and supported the $12 billion Project Everest merger through due diligence and integration.
His approach leverages behavioral science and analytics to create sustainable change across three interconnected dimensions: reimagining business models for market shifts, redesigning structures for agility and performance, and developing adaptive leadership capabilities. His work spans telecommunications, fintech, FMCG, climate technology, and healthcare innovation.
Sumit holds an MBA (Magna Cum Laude) from the University of Exeter and a Bachelor of Business Administration with a Finance major and Marketing minor from the Institute of Business Administration, University of Dhaka. His strong foundation in finance, marketing, strategy, and business model development, combined with extensive experience in organizational design, performance and rewards, and leadership development, makes him a dynamic business partner who provides valuable insights for complex organizational challenges.
Sumit has delivered quantifiable impact: 25% skill gap reduction coupled with 80% year-over-year growth in revenue-aligned KPIs, regional HR shared services design across nine markets, and 7% reduction in regrettable turnover through predictive analytics. At Boost Holdings, he partnered with C-suite leaders to implement agile operating models that improved engagement by 14 percentage points. At Axiata Group, he designed multi-market rewards frameworks and supported the $12 billion Project Everest merger through due diligence and integration.
His approach leverages behavioral science and analytics to create sustainable change across three interconnected dimensions: reimagining business models for market shifts, redesigning structures for agility and performance, and developing adaptive leadership capabilities. His work spans telecommunications, fintech, FMCG, climate technology, and healthcare innovation.
Sumit holds an MBA (Magna Cum Laude) from the University of Exeter and a Bachelor of Business Administration with a Finance major and Marketing minor from the Institute of Business Administration, University of Dhaka. His strong foundation in finance, marketing, strategy, and business model development, combined with extensive experience in organizational design, performance and rewards, and leadership development, makes him a dynamic business partner who provides valuable insights for complex organizational challenges.